Job Introduction － Accommodation
This page provides information to help with career choices, such as types of jobs in the accommodation industry, their annual income, current worker numbers, and job descriptions.
Index
- 1. What is SSW in the Accommodation Industry?
- 2. Job details
- 3. Required Exams and Qualifications
1. What is SSW in the Accommodation Industry?
1-1 Background
The accommodation industry is facing a severe labor shortage due to factors such as the declining birthrate, young people moving away from cars, and the diversification of career choices. As the average age of accommodation workers rises, it has become difficult to secure enough domestic talent. In response to this situation, a system was introduced to accept foreign workers.
1-2 Population and Current Status
The Immigration Services Agency aggregates and publishes the number of people working under the SSW qualification every six months (previously every three months until 2022). According to the data, the population ratio by country or age is as follows.
As of the end of June 2024, there are 492 people working in the SSW accommodation industry. Most of the workers are from Asia, with Vietnam, the Philippines, Indonesia, and Myanmar being the top countries of origin.
Although the SSW system began in 2019, the population of workers in the accommodation industry has increased approximately fourfold over the past three years, and the number is expected to continue expanding.
source : 出入国在留管理庁（https://www.moj.go.jp/isa/applications/ssw/zairyuarchive.html）
There are two systems for accepting foreign workers: the Technical Intern Training Program and the SSW Program, but their purposes and characteristics are quite different.
The Technical Intern Training Program aims to equip young people from developing countries with Japanese technical skills, enabling them to contribute to their home countries' development after returning. The main purpose is skill acquisition, and it is positioned as training rather than labor. Therefore, job changes are not allowed, and the maximum duration is five years.
On the other hand, the SSW Program was established to supplement Japan's labor shortage. There are two types, SSW 1 and SSW 2, which accept foreign workers as immediate assets. Job changes are allowed, and in SSW 2, it is possible to bring family members and even apply for permanent residency. A test to prove skills and Japanese language ability is required, and workers with practical experience are preferred.
In addition, foreign workers who have completed the Technical Intern Training Program can transition to the SSW Program. Experience gained through technical training is recognized, and part of the SSW 1 test is exempted, making the transition relatively smooth. This allows foreign workers to continue working in Japan for a longer period after completing their internships, with opportunities for job changes and career advancement.
2. About Jobs and Duties in the Accommodation Industry
2-1 2-1 Job Description
The main duties in the "Accommodation" SSW are Front Desk Work, Planning and Public Relations, Customer Service, and Restaurant Service.
- Front Desk Work
- Planning and Public Relations
- Customer Service
- Restaurant Service
Duties include checking guests in and out, providing information about nearby tourist attractions, and arranging hotel tours, etc.
Duties include planning campaigns and special offers, creating in-house guide flyers, and distributing information through websites and social media, etc.
Duties include checking guests in and out, providing information about nearby tourist attractions, and arranging hotel tours, etc.
Duties include checking guests in and out, providing information about nearby tourist attractions, and arranging hotel tours, etc.
2-2 Average Salary
The average monthly salary for workers in the "Accommodation" SSW is ¥194,358, which is slightly lower than the average across all fields, ¥231,979. However, there are slight differences depending on the region and company, but overall, it is a stable source of income. Additionally, companies are required to provide social insurance and welfare benefits for those working in Japan under the SSW, ensuring medical and pension support. Furthermore, the accommodation industry is a service industry, and by improving customer service skills, there are opportunities for pay raises in the future. Working in the accommodation industry under SSW offers both skill development and stable income, making it an attractive career choice.
3. Required Exams and Qualifications
To obtain the "Accommodation" SSW qualification, you must pass both a Japanese language test and a skill test.
3-1 Japanese Language Test
There are two types of Japanese language tests: the Japanese Language Proficiency Test (JLPT) and the Japan Foundation Test for Basic Japanese (JFT-Basic), and you must pass one of them.
The Japanese Language Proficiency Test (JLPT) evaluates the Japanese language ability of non-native speakers. JLPT has five levels (N1, N2, N3, N4, N5), with N1 being the most difficult and N5 being the easiest. To meet the requirements of the SSW test, you must pass N4 or higher. N4 is the level that demonstrates the ability to understand basic Japanese, and it tests whether you can engage in everyday conversations and read simple texts.
- Time: Twice a year (July and December)
- Test Locations: Various countries and regions around the world
- How to Apply: Online or by mail
- Test Method: Mark sheet (on-site)
source : 日本語能力試験 JLPT（https://www.jlpt.jp/index.html）
The Japan Foundation Test for Basic Japanese (JFT-Basic) has six levels (A1, A2, B1, B2, C1, C2), with C2 being the most difficult and A1 being the easiest. To meet the requirements of the SSW test, you must pass A2 or higher. A2 is the level that demonstrates the ability to understand basic Japanese, and it tests whether you can engage in everyday conversations and read simple texts.
- Time: Anytime throughout the year
- Test Locations: Various countries and regions around the world
- How to Apply: Online reservation
- Test Method: CBT (Computer-Based Testing)
source : 国際交流基金日本語基礎テスト JFT-Basic（https://www.jpf.go.jp/jft-basic/）
This site summarizes detailed test structures, sample questions, test information, and strategies for the Japanese Language Proficiency Test (JLPT) and the Japan Foundation Test for Basic Japanese (JFT-Basic).
3-2 3-2 Skill Evaluation Test
The accommodation SSW evaluation test assesses the basic knowledge and skills needed to work in accommodation services in Japan. The exam is of intermediate difficulty (equivalent to Grade 3 Skills Test). It is conducted by the Japan Accommodation Promotion Association (JASPA) under the guidance of the Ministry of Land, Infrastructure, Transport, and Tourism. There are both written and practical tests, and those who pass can obtain the SSW qualification and work legally in Japan.
- Time: Anytime throughout the year
- Test Locations: Various countries and regions around the world
- How to Apply: Online reservation
- Test Method: CBT (Computer-Based Testing)
source : 一般社団法人 宿泊業技能試験センター（https://caipt.or.jp/tokuteiginou）
This site summarizes detailed test structures, sample questions, test information, and strategies for the accommodation SSW exam.