The operator of SSW Japan Study Portal is the entity responsible for handling personal information for this service.
This service collects information that users provide when registering, using the service, making inquiries, or purchasing, as well as information collected automatically when they use the service.
We use the information collected to register and verify accounts; provide, operate, and improve the service; process payments; prevent misuse; respond to inquiries; determine regional terms of use or campaign eligibility; comply with laws; and send important notices.
This service may use cookies and similar technologies to provide the service, maintain usability and security, and understand and improve how the service is used.
To determine terms of use or campaign eligibility in certain regions, we may infer your country or region from connection information and store it as registered user information where necessary.
When external providers' services are used, identifiers, device and browser information, and information about access or usage may be sent from the user's device.
The operator may outsource the handling of personal information to external providers or use external services as needed to operate the service.
The operator selects and supervises contractors and external service providers, takes other necessary measures, and handles information in accordance with applicable law.
Except with the user's consent, as required by law, to protect life, body, or property, or as otherwise permitted by law, the operator does not provide personal data to third parties.
We retain account and learning information while the account is in use and for the period needed to provide the service and handle disputes. We retain transaction records such as payments and refunds for legally required periods, and inquiry records, access logs, and analytics information for the periods needed for their respective purposes. We delete or anonymize information when it is no longer needed. Even after you delete your account, we may retain transaction records and similar information to the extent required by law.
The operator takes necessary and appropriate security measures, including limiting who may handle information; establishing handling rules; authentication, access controls, and encrypted communications; logging and monitoring access; backups; selecting and supervising contractors; and incident response procedures. To the extent that doing so does not compromise security, the operator will provide the information required by law upon request from the data subject or their representative.
In accordance with law, you may request notice of the purpose of use; disclosure of retained personal data or third-party provision records; correction, addition, or deletion; suspension of use, erasure, or suspension of third-party provision. You may also file a complaint about the handling of personal information.
Select "Other" as the inquiry type and state your registered email address (or, if you are not registered, the email address used for the inquiry), the request, the information concerned, and your preferred response method. After confirming your identity as the person or representative by confirming the registered or originally used email address or by another necessary method, we will respond within the scope permitted by law. There is no fee for responses by email. If there is a legal reason not to respond, we will notify you.
We may revise this policy in response to changes in laws or service content. We will announce important changes on this service or by other appropriate means.
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